Voice
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Agent
Base script
Edits persist per browser, per agent.
Additional rules (per-call bullets)
Layered on top of the base script as the call mission.
Documents
Tag each as Script (mission) or Knowledge (reference facts). Click Parse to turn a doc into an editable base script.
Guardrails
Hard rules. Take precedence over caller requests.
Composed rule book
The full system prompt the AI receives, composed from everything above. Read-only — edit the source tabs (Agent / Docs / Guardrails) to change it.
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Leads
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Recent calls
Click a row to view the transcript